Resource Centre

Information, resources and tools to support your InforCRM implementation

Don’t forget, you can always find a list of the version numbers in the Version Map document, which is also available in the Support Pane on the right hand side.

December 2021

We have updated the Urgent Issues page to reflect two major issues – the Log4J issue and a Mail-Merge issue.

October 2021

We have tested the release of Windows 11 and Windows Server 2022 and, whilst not yet certified by Infor, they do not appear to cause any issues we are aware of currently.

November 2017

There is currently a known issue with Infor CRM and Windows 10 v1709 (Fall Creators Update). Infor are looking into this – and symptoms are exposed within the Mail-Merge component when used in conjunction with Office 2016. Earlier versions of Infor CRM (v8.2 and below) may also experience issues upon starting. We will update this page once more information, and resolution, becomes available. For the time being, we recommend customers not to apply this update (or remove it) to systems running any version of Infor CRM. Update: This issue is now resolved.

March 2016

Please find our response to the DROWN issue recently reported. Please contact us if you feel your site may be affected. Please note: All customers on a valid Maintenance/Support contract will have already been checked and procedures implemented to resolve the issue should it exist at your site.

October 2015

Microsoft have now released Exchange 2016 and Office 2016 for general availability. For those customers using Infor CRM we do not recommend upgrading to these versions at this time as they have not passed certification with Infor products. Update: This issue is now resolved.

With Exchange 2016 the following was observed:

  • You will require the .NET 4.5.2 distribution and the Unified Communications API prior to the installation continuing. The links are shown in the setup wizard.
  • Minimum Windows 2008 R2 as Domain Controller
  • Minimum Windows 2012 R2 as Exchange Server
  • Minimum Office 2010 for Clients (Outlook) – and these now use MAPI over HTTP as opposed to RPC over HTTP as the standard communications protocol.

As has been the norm for a while with Exchange there is no in-place upgrade available. You install Exchange 2016 into the domain as a new server, and then migrate mailboxes to the new server. However, the ability to have multiple mailbox databases split across NAS /Servers and SANS more than makes up for that restriction. It also provides an opportunity to clean up your existing system.

Public folders now exist within the Mailbox Database, as opposed to its own database. This will affect any recovery tools you may have.

Office 2016 is broadly similar to Office 2013 – with enhancements around collaboration and team working.

Installation of both products did not bring any surprises – other than the usual distribution being out of step with current requirements, you will need to download the items shown above to be able to continue the install. The AD Schema is modified to support Exchange 2016. The new Exchange Administration Centre replaces the old Exchange Control Panel and brings together most administration features of Exchange into one tool.

Windows Server 2016

We also took a brief look at Windows Server 2016 Technical Preview 3 – but this was still early days with a very mixed Windows 10, Windows 8.1 interface. We will wait for newer updates before posting anything further on this build.

July 2015

Microsoft have now released Windows 10 as of July 29th – We previously ran a few tests of Inform CRM 8.2 and Windows 10 Insider Preview – check out our report to see how it all went.

June 2015

As Microsoft move towards a July 29th release date for Windows 10 – we ran a few tests of Inform CRM 8.2 and Windows 10 Insider Preview – check out our report to see how it all went.

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Current Versions

Infor CRM Version 9.2
Infor CRM Version 9.1
Infor CRM Version 8.5
Infor CRM Version 8.4
Infor CRM Version 8.3

Retired Versions

Infor CRM Version 8.2 | Ver. 8.1 | Ver. 8.0
Infor CRM Version 7.5 | Ver. 7.2Ver. 7.0
Infor CRM Version 6.2

Version Map | Last Updated: 23/01/24

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