Infor CRM SLX v10.0.0

Release Date: 28-Jan-26

28-01-2026 — Infor CRM SLX 10.0

Infor CRM 10.0 Release Notes | Getting Started (Web) | Getting Started (Windows) | Infor CRM SLX Implementation Guide | Quick Refs – Sales/Marketing, Service/Support & Web User

Resolved Issues

SNC = Server / Network and Client (Windows)
Model = Web Model Database (Potentially affects web customisations)
Web Core = Web

28-01-26 – 10.0 Release New

Release highlights include:

We are pleased to announce the general availability of Infor CRM SLX 10.0 for single-tenant cloud and on-premises customers. 

This release provides several functional, user interface and technical improvements.

Release highlights include:

• Generative AI,
  
  • Summaries and recommendations for Accounts, Contacts, Tickets, and Campaigns
  • Summarized attachments
  • AI Assistant interface for finding information in CRM
• Configurable UI,
  
  • New Layout Panel Control for displaying Dashboard Widgets, and KPI information in list and detail views withing CRM.
  • Default configurations available from Administrator
  • Users can configure their own layout
• OCM Marketing integration for Campaign email blasts
• CRM Workflow
  
  • Trigger on Owner or Account Manager/User changes
  • Update Entity Step now supports updating parent properties
  • Workflow designer can now be horizontal layout
• CRM Designer for creating SQL Jobs
• Job Server memory optimization
• UI performance improvements
• Import now allows updating existing data
• Remote Clients now support SQL Server 2022 Express Edition by default
• Crystal Reports is updated to v13 SP37