As of 21st December 2021 - Updated/Closed
Summary (21/12/2021) – Fixed
There is a potential issue with Mail-Merge whereby any mail-merge, that previously worked, will now result in an error “Could not Lock File” during the merge process. This is caused by a recent fix provided by Microsoft affecting the Access/Jet components (MDAC). Follow the fixes provided, depending on the version of Office you use, within the link above.
Summary (14/12/2021) – Closed
Infor is aware of the recently announced vulnerability with Log4j2. We are actively monitoring our systems and deploying updates and patches where appropriate to mitigate the issue. Update: As of 17/12/2021 Infor has determined no products are affected but the below steps can be taken on the distribution files (even if not used).
SAP Crystal Reports: The following is from SAP regarding their BusinessObjects. “SAP BusinessObjects BI Platform is not impacted by the CVE-2021-44228. The impacted component is the main JNDI package. JNDI classes and methods are not used in the SAP BusinessObjects BI Platform. Additionally, Java 8u121 protects against this vulnerability and the JVM shipped with SAP BusinessObjects BI Platform is above this version.”
C:\Program Files (x86)\Business Objects\Common\3.5\java\lib\external\axis\1.3\log4j.jar
C:\Program Files (x86)\Business Objects\Common\3.5\java\lib\external\log4j.jar*
20-Sep-2013 (Corrected by iOS v7.1)
- Saleslogix Web Client and Apple IOS 7
With the excitement of the iOS7 released on 19th September 2013, Saleslogix Support has received feedback that, upon upgrading to iOS7, some of the Saleslogix mobile client functionality has been disabled or does not work. Based on initial research into the concerns, running the Saleslogix client on iOS7 will not function as expected. Two areas have been identified which include launching a phone call, email or location from Saleslogix mobile and the editing of items.
03-Jul-2012 (Corrected by 18.104.22.16817)
- Desktop Integration Manager on Citrix/Remote Desktop Service
11-May-2011 (Corrected by 7.5.4)
- Mail-Merge and Internet Explorer 9 on 64bit
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
Exception code: 0x0eedfade
Fault offset: 0x0000b727
Faulting process id: 0x340
Faulting application start time: 0x01cc0fdaefa274a1
Faulting application path: C:\Program Files (x86)\Saleslogix\Saleslogix.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 431eae75-7bce-11e0-a2ea-000c29aa8321
Update: This issue is now fixed in Saleslogix v7.5.4
We can remotely control your machine as required. When requested by a support representative, please click the link below to initiate the connection.
Urgent Issues (*NEW* 14/12/2021)
Service Packs and Hot-Fixes are available from our FTP site – please contact us for login details.
Support: +44 (0)345 136 8449