Customer Day 2014

Aboard Sunseeker “Truce” and at Rhinefield House, New Forest
Our recent Customer Day was well received by all attendees. Enclosed are some of the great pictures taken by customers and staff. A fantastic day, was rounded off by an overnight stay at Rhinefield House.

Having checked the weather pretty much every hour since Monday, the day arrived with fairly clear skies! Fortunately, the tail of Hurricane Bertha didn’t arrive until Sunday.

Some customers had even come from The Netherlands and Denmark just for this event, and we are truly thankful for their dedication (although we are also sure the free bar helped!)

Everyone gathered at the Marina, introductions and acquaintances made and we were then lead aboard Truce by Peter and Dominique, our captain and hostess for the day.

Everyone agreed that Truce was a fine looking vessel, with many pictures taken whilst she was at berth at Ocean Village!

After a champagne breakfast, canapés and a short safety briefing we were off towards Portsmouth at a fair old rate of knots! From here guests could see the Spinnaker Tower and various navy vessels plus the old Napoleonic forts. From here we cruised leisurely across the Solent towards Cowes. Unfortunately, due to lack of wind, the last day of Cowes Week sailing had been cancelled, but there were still a number of yachts out and about on the Solent. Dominique did a great job of ensuring all guests glasses were kept topped up!

Docking at Trinity Landing we headed through the crowds at Cowes and had lunch in the Royal Corinthian Yacht Club. Our guests then browsed the regatta (some having to buy new shoes and a painting they’d spotted!) before boarding Truce again.

We then sped towards the Needles, past Hurst Castle and past the various forts on the Isle of Wight. At one point we were joined by a pair of very enthusiastic Jet Skiers who performed some fairly amazing acrobatics! Turning around we made our final leg towards Lymington. Landing at precisely 5pm the heavens opened on cue at 5.05pm ! We bid farewell to Peter and Dominique and then travelled onto Rhinefield House.

After checking in, we all met again in the bar (where else!) and, at this point, were joined by other guests and vendors from Concep and then moved into the Keepers Room for a private dining experience. The staff of Rhinefield continued the theme of keeping our glasses filled!

After retiring back to the bar the conversation, hilarity (where did your “new” shoes go Stuart?!) and various discussions continued until around 3am.

From 8am, those that could make it despite sore heads, had breakfast in the Alhambra room and we then departed for home. A fantastic day, rounded off with some spirited discussions and great food – what more could anyone want?! From our point of view, the day had exactly the right level of fun, new found friends and discussions had, without the boredom of death by Powerpoint. Perfect!

Pictures and Videos

Use ‘N’ext and ‘P’revious on keyboard to scroll through pictures, after clicking on a link below.

Watch a video of the Jet Skier in action (26Mb) !

(Don’t worry, no jet skier was harmed in the making of this video!)

Customer Testimonials

Just wanted to drop you a quick note to say thank-you for such an amazing day on Friday. Your event management skills match your phenomenal SLX skills!! What you arranged was totally amazing, but it was also great to get to discuss with the SLX product manager and also the Concep guys and hear about the future, and also discussing with others how they manage their SLX and the issues they face. I’m only just feeling like the ground’s no longer rocking and the brain has just about re-engaged!

Many many thanks again, I hope you also enjoyed the day and the rest of your weekend, and that you didn’t spend the rest of the weekend working. (Edit: We didn’t !)

Thank you ever so much for a GRAND day on Friday. I felt that that was one of the best corporate days I have been invited to and you should be proud of the excellent organisation, professionalization and quality of the day offered. I hope that the day gave Empath-e, and its suppliers, some good feedback. From what I could see that was definitely the case.

I just wanted to say thanks again for a great day on Friday. I had a most enjoyable day on the boat followed by a lovely evening at the Rhinefield. It was a very relaxing day and the company was also most enjoyable. Adam I hope you have now recovered from the hangover?!

What a day out! Thanks very much for inviting me, I thoroughly enjoyed myself.  It was good to meet other customers and I hope I spoke to them all.

Thank you so much for Friday, it was a wonderful experience and I got some really valuable customer insights.

What an amazing day! Could not believe the size of Truce and the food/drink just appeared to be continual !!

I just wanted to say a big thank you again for inviting us down on Friday evening. It was great to meet yourselves and put some names to faces. I trust the Saturday hangovers weren’t too bad? We safely got back to London on Saturday, so that all went smoothly. Many thanks and speak again soon!

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