Hosting by Rackspace

empath-e are delighted to have been selected as a Premier Partner for Rackspace and now offer the ability to host your IT requirements through them, including the ability to fully host Infor CRM with simple, straightforward & fast access through Terminal Services – with 24×7 access in your office, on the road or even whilst on holiday ! Combined with an, optional, secure VPN to your own network – it’s the same as having the system “on-premise” but without the IT headache or resource requirements ! Learn more>>

About Rackspace

Rackspace® Hosting is the World’s leader in hosting*.  Since 2001 Rackspace has been hosting and supporting mission critical websites, internet applications, email servers, security and storage services for over 4,000 customers. Case studies available include confuseddotcom and Renault. 

Rackspace is totally focused and experienced in managing hosting solutions for customers, from simple web servers to complex online applications and email solutions.  They help their customers forget about their online infrastructure through providing Fanatical Support® for their hosted applications. 

Fanatical Support

Fanatical Support is their unbeatable level of customer service.  Rackspace employees are available 24/7/365 to meet and exceed customer’s expectations.  Customers get fast responses to critical issues, unlimited technical phone support, access to their huge online knowledgebase, guaranteed 100% network uptime and many other business-critical support features. It might sound too good to be true, but it’s not.  It’s what happens when you Experience Fanatical Support from Rackspace. 

By outsourcing your hosting to Rackspace, you get the peace of mind that your hosting environment is being looked after by the experts, whilst alleviating the pressure on your own IT department.   They take away those IT hassles, all those day to day IT tasks and projects you really don’t want to focus on.  The implementing, updating, troubleshooting, patching, monitoring, administering, backing up and storing, upgrading and every day support – all becomes their responsibility.  Couple this with their Fanatical Support and you know that it’ll be taken care of by the experts with a unique passion to get things right for customers.

Once you have Experienced Fanatical Support from Rackspace, you won’t accept anything less! 

* According to Tier1 Research data